Most people don’t enjoy filling timesheets. Probably, ranks right next to a visit to a dentist for a root canal in terms of least enjoyable things to do. Getting employees to track time is actually the biggest challenge that managers face when implementing a time tracking system.
As the old adage says, “Time is money”, and not tracking it can be a cause for serious concern. Especially if your business bills customers on the basis of time spent by employees. So how do you get your employees to see tracking time as a productive activity rather than a thankless chore?
We’ve put together this short list of how to convince your employees to track their time properly. These tips are based on conversations with customers and prospects, as well as of our own experiences with time tracking.
- Explain why time tracking is important. One of the critical steps in motivating your team to tracking time properly is explaining to them why it’s important. You can’t just force your employees to track their time without any explanation. This can cause suspicion within your team and lead people to fudge their time sheet entries. A simple reason for your employees to fill out their time sheets is the huge benefit that it brings to them personally. It’s estimated that every single day, the US economy loses 50 million billable hours or $ 7.4 billion. According to Affinity Live, a professional services automation company, this loss is due to poor time tracking methods. The solution? According to Affinity Live, “Moving from weekly (or worse) timesheet updates to daily (or better) would recover $52,000 per professional, per year in billable time.
So the most important step in helping your employees completing their time sheets is helping them understand that the better they track their time, the more billable hours your company will have. That means more incoming revenues and better employee compensation – a direct benefit to employees. Even if you halve that $ 52,000 number to $ 26,000 per year, a 20 person company could add over half a million dollars to their top line, annually.
- Make time tracking easy. Make it easy for your employees to track their time.
Track time on the web, in a mobile app or within Salesforce. Definitely, move away from manual, antiquated systems. Give your employees the flexibility to enter their time as easily as possible, If they are on the field a lot, give them a mobile time tracking app, so that they can enter their time where they work, without having to come back into the office to input their hours. Give them simple, easy-to-use interfaces. Tracking time shouldn’t take so much time that your employees need to track time for that. Ideally, no more than a few minutes per day, will ensure that your employees don’t see time tracking as thankless chore.
- Send reminders. Even if people are convinced about the importance of time tracking, it’s human to forget about tracking time, especially when work stress is high. So make sure that the time tracking software that you use, can be configured to send out automated reminders to employees on a regular basis. Ensure that reminders can be sent out in multiple ways, notifications on mobile phones, emails, text messages. Ensure that the reminders are not sent out so often that employees see them as intrusive. But often enough that time tracking is done properly.
- Share the results with your team. Once you begin tracking time in earnest, it’s good to share some reports with your team. During your regular meetings, share some time tracking reports. If possible, share some statistics about improved billing and payment cycles. Your team will learn more about their time allocations and what tasks they are more productive at. Make your whole process more transparent, and get your team to be more engaged.
- Get management to set an example. If you want to get your team tracking time efficiently, you need to set an example. Make sure that your management team is tracking time too. This will be a great morale booster for the team and make them more proactive in tracking their own time.
Get your team to understand that recording hours is mutually beneficial and you’re much more likely to get them to tracking their time. Share the benefits and you’ll see them eager to use a time tracking system.
