6 Tips For Maximizing Accountability And Trust In The Workplace
Are your employees committed, motivated and efficient? Or do you have to be that annoying boss constantly breathing down their neck?
Whether you like it or not, accountability is at the core of how things get done in the workplace. And if your team is lacking in accountability, you’ll have to fix it first thing. When people don’t care enough to take responsibility, this lousy attitude will spread to all aspects of your business.
But sometimes, a lack of accountability isn’t always the employee’s fault. It could be yours. Our 6 tips will help you identify where you can improve as a manager to have accountable, superstar employees.
1. Involve your employees in defining project goals
An intriguing study from Gallup states that more than half of employees don’t know what’s expected of them at work. Managers fail to clearly explain tasks and help employees set goals. And to make it worse, many employees don’t feel comfortable approaching their boss for help or assistance.
But if you create the kind of environment where you empower your team, the work atmosphere instantly changes. When setting goals for a project, ask your team if the goals are attainable and realistic and discuss a deadline that works for them and the company.
It’s easy for your team to stay accountable when they’ve been involved in the decision-making process.
2. Perfect your prioritization skills
Unclear priorities are just as bad as unclear tasks. When employees start pointing fingers, all accountability goes down the drain.
If you’re in a state of constantly putting out fires at work, you have to accept that you can’t do everything – and neither can your employees. So learn to focus on the most important things.
Work on your prioritization skills and allow more time than you normally would for important tasks because we often tend to grossly underestimate how long they take. Your team will stop feeling like they’re constantly behind, and this will boost their confidence and productivity levels.
3. Establish trust and empower your team
There’s nothing worse than a micromanaging boss. So don’t be that guy (or gal). Here’s how you can change your team management style for the better:
- Balance your “constructive” criticism with praise
- Acknowledge your own mistakes – hold yourself accountable
- Lead by example
The best way to empower your team is to give them the freedom to solve problems in their own way. Allow for flexibility over their schedule, and you’ll have motivated employees that feel trusted and appreciated.
Especially during this time of widespread remote work, allowing your team to log work hours manually will encourage them to get things done on their own terms. You can do this, and much more, with our PK4 TimeTracker.
4. Leverage attendance and scheduling software
Another way to increase accountability in the workplace is through the use of attendance and scheduling software. Hold your employees accountable and make sure they arrive on time and work on what they’re supposed to be working.
Using a product like the PK4 TimeTracker can help you achieve this in a number of ways:
- The Clock In (Kiosk mode) serves as a virtual time punching tool;
- Workers with flexible schedules can log their hours within the time tracker app using the Check-In / Check-Out to mark the beginning and end of a work session;
- As a team leader, you can easily manage your team’s project inside Time Tracker’s project management tool and approve or reject timesheets.
5. Keep an eye on your team and follow up frequently
Setting goals is exciting, but that’s just the beginning. Your role as a team leader will include checking with your team frequently.
Maybe you have a bad apple in your team – a toxic employee that’s bringing everybody down and hurting the team’s accountability. Or perhaps one of your employees is falling behind because of personal issues at home. It’s your duty to be aware of all these things.
Follow-up is essential to a project’s success, and many employees are happy to have their manager follow up on their tasks. It gives them a chance to ask questions or show off their progress.
6. Give honest feedback
If you’re the kind of manager who hates confrontation, you won’t like giving honest feedback to your employees. Because, inevitably, some of your employees will need some tough love.
But if you get over your nerves, you’ll soon learn that providing frequent and candid feedback will make you a better manager. Show your employees where they can improve, but try to focus on their strengths rather than their weaknesses.
Your team members will act more accountable if they feel like their boss genuinely cares about their success.
Accountability isn’t just about owning your mistakes. It’s about taking responsibility for your work, knowing your role in the company, and proactively striving to get better. The best way to inspire accountability within your team is to practice it yourself.