Automatic Meal and Rest Breaks – An Employer’s Guide

Breaks

Different forms of rest breaks are important for your employees’ physical and mental well-being. When structured properly, they can have a positive impact on health and safety and also improve the productivity in your workplace. Workday Breaks  Breaks during the workday allow employees to rest during the workday. They could be in the form of…

Have you converted Volunteers to Donors?

Convert Volunteers to Dono

Looking to grow your donor base? A fantastic place to start is to convert your Volunteers to Donors. According to Abila's Donor Loyalty Study, 75% of those who volunteered say they are more likely to donate. That is an overwhelming statistic and one that nonprofits should leverage. Studies also show that volunteers donate 10 times more…

Automatic Case Time Tracking in Salesforce

importance of time

Assume that your Customer Support gets a Case that comes in late Friday evening. It doesn't get worked on until Monday morning. While your Support Team spends just 10 minutes working on the Case, the Case Age calculation tells you that it took almost 3 days to close! Throws your Case handling metrics completely out of whack,…

Time tracking in Salesforce

Mechanical clock in Prague

Two years ago, we started down the route of time tracking on mobile devices for field and remote workers. All data from the mobile devices synced back into Salesforce in near real-time. Our goal was to give field workers the ability to get their work times into Salesforce on a mobile. We did build a simple…

Moving to mobile time tracking: Are you prepared?

So you are transitioning from paper timesheets to a slick new mobile time tracking system with all the bells and whistles. You're excited about the new technology and you know the ROI of automated time tracking. But after years of using a manual time tracking system, you're definitely apprehensive about the move to a mobile time…