Track Time, Make Money!
Join us for an interesting conversation with Jason Liner, Senior VP (Financial Planning & Analysis). We discuss how MercuryGate International from Cary, NC was able to plug revenue leakages by tracking time accurately to Cases in Salesforce. Our conversation covers:
- Issues with siloed systems and poor integration
- PK4 TimeTracker’s single, integrated system inside Salesforce
- How Support Agents could easily track time to Cases in Salesforce
- How Developers’ time from Jira was integrated into Salesforce
- How the PSA group tracked their time with a web app
- Increased billing, reduced inaccuracies!
Date & Time: Thursday, July 28th 11 AM PT / 2 PM ET