Track Time, Make Money!

Join us for an interesting conversation with Jason Liner, Senior VP (Financial Planning & Analysis). We discuss how MercuryGate International from Cary, NC was able to plug revenue leakages by tracking time accurately to Cases in Salesforce.  Our conversation covers:

• Issues with siloed systems and poor integration
• PK4 TimeTracker’s single, integrated system inside Salesforce
• How Support Agents could easily track time to Cases in Salesforce
• How Developers’ time from Jira was integrated into Salesforce
• How the PSA group tracked their time with a web app
• Increased billing, reduced inaccuracies!

Date & Time: Thursday, July 28th 11 AM PT / 2 PM ET

Location: Online