We've been using this product since we went live on Financial Force in January 2019. It's a great app out of the box. We've had considerable adjustments to the product made to conform to how we enter and track data. The PK4 Team has walked this journey with us the entire time. Their team cares about the product and has used our feedback to continually improve it!

We have a monthly meeting with the PK4 Tech team where they update us on their product road map, and we share feedback on functionalities we would like to see. They try to include us in testing the functionality of new features as well, which is very helpful for us.

Working with the PK4 team has been a phenomenal experience. They provide an immediate response to questions and response times have a quick turnaround time. They follow up and check in to make sure users are having a smooth experience. The Salesforce plugin is excellent and provides fluency with organizational systems that are already in place. I would highly recommend the PK4 Time Tracker app.

From the get-go, the PK4 team was very responsive and helpful with a fast turnaround to assist with customization for us. We have customized the app to work for a team of temporary casual staff who are assigned to work for a number of different clients, some working on multiple roles at the same time at different rates and different approvers.

We had been on the hunt for a time tracking system for our consulting firm that didn't require every 1099 contractor to have a salesforce license and PK4 Time Tracker was exactly what we needed. The team was helpful and flexible in setting up the program for our needs and it has been integrated pretty seamlessly with our company.

This is a wonderful program for tracking time in real-time. We, an MSP, use it to track time that agents spend working on a case, as Salesforce (surprisingly) has no native option for this. But of particular note, Geetha and Chandan have been absolutely amazing with assisting us in tweaking their app to meet our requirements. I highly recommend them and their software for any of your time-tracking needs.

We use the PK4 app to manage and track time for a team of about 20 consultants. The app is easy to manage and has really addressed all our team's needs. Even more impressive is the outstanding customer service we've received from PK4. They are always quick to respond and take care to ensure that our feedback is heard and met. I'd highly recommend PK4 to any others looking to manage time within Salesforce!

TimeTracker has been really effective in getting time tracked against SFDC Cases in our organization. We have many folks using the component on the Case to track time. We also have developers that log their time in Jira. We utilize a simple webhook from PK4 that brings those Time Logs from Jira back into SFDC on the Case (those users are never logging into SFDC). We also have some Professional Services folks that are not in SFDC but occasionally log time against a SFDC Case via the WebApp. We now have 60+ employees logging time through TimeTracker on the SFDC Case and it's been a big boost of efficiency within our organization.

PK4 TimeTracker allows our team to track hours spent working with each of our Accounts and enables us to track expenses for all of our activities, too. Their support has been very helpful in migrating from a different solution to one based on Salesforce.

I can't recommend this app highly enough. My team needed an app that was capable of tracking time spent within opportunities, so we could track profitability on specific deals. We wanted an inexpensive solution that tracked automatically saving our workers the headache. This app works perfectly for what we want, and we couldn't have done it without the PK4 team.